Our Reviews

Well, this was my second time going back for the same problem, so there's that. Otherwise, the staff was very friendly and helpful. Cursten Brown is a real star.

I have always had a good experience getting my car serviced at All Star Chevrolet. It is easy to make an appointment, the service representatives are professional and clearly explain service options and costs, and the work is done without delay. The results are always more than satisfactory. Thanks!

Very professional

Happy with it. Only thing, my appt was not in your computer. I made aphone call several week before the appt

Great experience !

Fast friendly service

Great customer service

It was a very good experience. The place is clean and the folks were very courteous. My only gripe is if you are rotating the tires can you check the air in them and correct it?

With as much as I paid for the service it was not up to my standards as it was in previous visits. The tire pressure was still the same as when I dropped it off which means they couldn't have completed the tire rotation service I requested. Also the oil tracker wasn't reset. I had to call and inquiry about those things as well as the inspection report. At this point im not sure if this place can be trusted to complete the paid for service. Will think hard about returning.

The dealership was great and the workers was nice but what I didn't like was my vehicle already had over a 156 miles on it before I drove it off the lot but other than that no complaints

It was an emergency and All Star was there and repaired my car in a day and even provided a complementary UBER back to their service department after services were complete.

Zarius and Tim took the time to answer ALL my questions satisfactorily

They were able to fit me into a busy schedule and take care of my issues. I needed to get home to LC that day, and they took care of me in a timely manner.

Great service friendly staff

I had a great experience at All Star Chevrolet. Management is great here and my vehicle was taken care of.

Fast friendly service best chevrolet service ever.

Brian was very helpful got me in and out

Set appointment for 11:45, car was not ready until 1:30. Oil change/tire rotated

AWESOME

This experience was overall unacceptable. The quality of service has drastically declined since Hudson Automotive Group took over. The diagnostic fee is now not only double what it once was, but now I have to pay TWO diagnostic fees to get my vehicle looked at, and the second diagnostic fee was going to be almost $400! This is completely absurd! Plus, my vehicle was towed to the service center Monday at noon, and EVERY DAY through Friday, there were always “5 cars ahead of me!” How?? And the service agent, Curstan, was largely unhelpful. She would repeat “it’s a process” when I asked why our car hadn’t been checked yet, and she even admitted to me when I asked for an update that she hadn’t even checked in with the technician before telling me there was no word/progress. The manager, Michelle was more helpful, and actually told us why the diagnostic was taking so long, but still there was no progress, and I found out from her that one of the two reasons why I called in the first place wasn’t even listed in the work order and was completely ignored. When I finally got fed up enough to tell them to forget about the check engine light problem and just fix the coolant tank, at least that was done quickly. I learned later through my own research that coolant tank issues frequently throw a false check engine code, which I feel the technician should know. And seriously, if the tech can’t handle the workload, maybe the company should hire more people. The high diagnostic fees should be enough to pay for more employees. And finally, I’m not even sure the coolant tank issues frequently wasn’t caused by the technician from my previous service. The coolant reservoir cap was literally just sitting on top of the tank, not even screwed on when we checked it when we got a code that the engine was overheating. I also absolutely hate the video explanation of the “inspection,” the video was cut off so I didn’t even get the whole thing, and having to approve the work online is awkward, not even remotely user friendly, and quite frankly, a load of bullshit.

Never received the diagnostic for my transmission. I waited an entire week. Then they said they don't know when he or she will be in. Unacceptable! You have to do better....Oh while my vehicle was in the shop they tried to get me to speak to a salesman to buy another truck. Crazy!

Awesome service when purchasing and selling! This is my fourth vehicle purchased from All Star Chevrolet and I’ll definitely be back in the future!

Mrs. Jamya was my sales rep and let me tell you, she is awesome! All employees that we dealt with were very helpful and tried to please us as much as they could.

N/A

Brian was awesome helped me out and even stayed late so I could get my truck

Everyone was very kind. I requested to be notified of prices before work began and they promptly did so. I got a rental for a week but my truck was ready in 24 hours. There’s still a few electronic things not syncing properly but that’s minor and I’ll get it looked at another time.

Allstar Chevrolet has the best Service Department. Very professional and knowledgeable

On March 30, my 2024 Chevy 2500 with low mileage (~18,000) began making a loud squealing noise when turning the steering wheel. Concerned about potential damage, I took it to a local shop the same day. They found the power steering fluid was low and suspected a leak. They advised me to go to a GM dealership for warranty coverage, they flushed and refilled the system, and the noise was no longer present. The next day I brought the truck to your service department and explained the situation. Since the issue was no longer occurring (the local shop had drained and filled my power steering fluid and temporarily fixed the noise), I was told to return if the noise came back so it could be properly diagnosed. On Saturday April 4, the noise returned and I dropped the truck back off to your service department. The vehicle remained there until April 8. During that time, I was told the issue was "likely" related to my lift kit and not covered under warranty. They also told me they could not find a leak and the fluid levels were normal. I was charged $200 for the attempted repair (lubricated ball joints), and the issue was not resolved. After disputing the charge, the fee was ultimately waived. After picking up my truck, I took it to another Chevrolet dealership (Ralph Sellers), where the actual issue—hydro-booster failure—was diagnosed within minutes. The service rep popped the hood and physically showed me leak. He said it isn't very common but he has had a few hydro-booster failures come into the shop. It was obvious that the All-Star Chevrolet service rep didn't give my truck any attention. Nobody could explain to me how my lift kit caused my truck to lose power steering fluid. Nothing made sense and they were not willing to listen to what I was telling them about the first shop visit. I find it difficult to believe that the technician working on my truck even opened the hood to look for a leak because there was fluid that covered the internal components. If I were GM I would fully investigate the poor business practices conducted at this location.

Service rep. kept me informed and updated on status of my vehicle.

Everyone at the dealership was amazing. Made me feel right at home. They all took great care of me and made sure I was well informed to make my decision.

This was my first ever visit to the Service Center. I purchased my 2025 Silverado last August. Everyone I talked to were very friendly and helpful. I got there ahead of my appointment time and they took me right in for service. I got my oil changed, tires rotated and a short time later I was on my way. Thanks for the courteous and professional service.

Went for an oil change, rotation, and inspection. Came home and found an oil leak that definitly should have been noticed by the oil change tech. Brought the car back and was immediately taken care of by putting in Dye and setting up a later appointment for repairs and a loaner.

Prior to a long trip I took my Silverado in for service and to have it checked out really well. During a test drive the mechanic found looseness in the front end. I had felt a vibration but did not know what it was After replacing the control arms Stabilizer link, the vibration was gone. This could have been a problem a thousand miles from home.

Decent. The dealership called me wanting to schedule an appointment for an oil change. I said no because usually the dealership is more expensive. They said on the phone well what if we throw in a free pair of windshield wipers and it looks here like you have a recall as well. I did schedule with them. I brought my car in, check in was pretty simple. I did ask if they can put the sticker in the windshield that reminds me about oil change, they said sure. Once I checked out later, their was no sticker in the windshield and no windshield wipers. They said they have no record of that and that it wasn't put in my chart. Either way this reminds me why I don't bring my car to dealership to get things done.

I am absolutely disgusted by the lack of care at All Star Chevrolet. My daughter, a LSU student, made an appointment a month in advance for an oil change, tire rotation, and a check engine light diagnosis. When she arrived, they were incredibly rude, claimed they couldn't find her online booking, and told her she shouldn't use their website to schedule. They went ahead and took her money for the "easy" work, the oil change and tire rotation but then told her they had "no one available" to look at the check engine light. What is the point of a service department that ignores the most critical safety issue on a month-old appointment? They essentially pushed a lone student out the door to drive 1,000 miles back to Virginia with a potentially dangerous engine issue just because they didn't feel like doing the diagnostic work. They clearly take advantage of students and do not care about the safety of their customers. Terrible and rude Customer service!

very quick and professional

Excellence

I brought my car in for one thing it came back with something else wrong and the work to me wasn’t satisfaction

Not all services were performed. The tires on my vehicle were supposed to be rotated but not done

Great job! Found the truck I was looking for and made the experience fantastic.

The service went smooth and easy. There was very little wait time.

Great

My service was under one hour, excellent

I was very satisfied with the work that was done on my vehicle. Brian in the service department was very helpful and ensured me if I had any problems, to contact him. He also kept me informed about my car. If he missed my call, he called me back.

Everyone made feel welcome and didn’t overwhelm me by being pushy like some people can be when you’re shopping for a vehicle. Mrs Diane Deitch and Mr Tim Ward worked endlessly to get us into the vehicle we wanted. Mrs Diane worked past closing just to make sure we had everything we needed. I would recommend All Star Chevrolet to anyone shopping for a vehicle bc I had the best experience there. I appreciate Mrs Diane and Mr Tim for going over and beyond for us!!

Excellent service as always

There was no updates of time for service. Even after 3 messages being left. The only call I received was when the work was complete

Perfect Experience!!

It took too long. No one came to tell me why i had to wait so long.

Great customer service!

This is my 3rd vehicle from Justin at Allstar.

Was great

Quick service

The service is always done in a timely manner. The staff is the best. From the person that greets you when you drive up to the one that walk you out when finished and all in between. I will always bring my vehicle to this location. OH yeah! the coffee is great!

Randomly stopped in to see if I could get my oil changed. Was taken right in with no appointment. Was out in less than an hour.

Service called and wanted to schedule an oil change. I was thinking the same thing. Set it up for that afternoon. Got in, took an hour and a half which is to long but all in all, good deal.

Service was great, kept me posted with status and charges throughout the visit.

Our salesperson, Justin, was very helpful in explaining and demonstrating the features of the vehicle. We did not feel pressured at all during the process which is a bonus.

Tiger was the best!

It was very good

Service representatives was very helpful and good

Very quick response upon my arrival. Very appreciative and attentive to my needs.

Immediately greeted and checked in. Service completed ahead of schedule and under budget. 5 stars!!

The vehicle that I wanted was sold before I got there, which I confirmed with them. I was on my way, my appointment was verified, which was disheartening. They found me a vehicle and showed me an invoice of the exact one I was looking at with the options I wanted. So I bought it thinking this is what I was getting sent home in a loner, it was bought on Saturday and delivered on Monday. Well, I got the vehicle, and it was not the vehicle they showed me; it was missing options. Also the vechile was dirty it had not been cleaned as promised and to beat all it still had another dealerships tag on it. I bought this thing from AllStar it still had BillHood Cheverolet. But thats not it also no inspection sticker on the vechicle. I talked to the manager he said send him the receipt for a cleaning and inspection sticker so I did he never got back with me or responded to my text. Just sent him a follow up text no response. He promised me two additional oil changes but no instructions on how to claim them. The salesmen was great I will say that, nice guy. But went to sign the papers and declined the extended warranty when it got ugly. The finance guy was talkative and nice until I declinced the extended warranty when it got awkward he stopped talking to me and give me blunt instructions. After all the papers was signed as I was gonna leave (Allstar has a lifetime powertrain warranty) he told that warranty aint worth the paper it is written on. I've been a Ram owner most of my life and never had an experience like this from a Ram dealership. Makes me wanna go trade this thing in and go back to where I am wanted. Not so happy customer.

No long wait time Thank you

8The service was great, but I was there for 3 hours.

Great

We enjoyed our buying experince. The All Star team was very professional from start to finish.

Made an appt so I would quickly get in and out, for an oil change only. It took 3 hours. Noone communicated with me. Noone told me it would take awhile. Nothing. After sitting there for over two hours, I had to ask what the problem was and was told 10min later they had just taken my car back. I will NEVER use this dealership again.

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Very prompt and friendly

Mr. Courtney was very helpful and followed through with all that he said he would do to assist us in getting our vehicle.

The service department are very friendly and always provide great advice on keeping my truck going!

Michelle was fantastic! All work was done quickly and she kept me informed every step of the way.

I easily scheduled an appointment and was in and out quickly.

Ryan was very helpful and personal. He kept on top of communication. Brian not so much. I simply wanted some sort of update about whether my car had even been looked at. The first day he did respond, but on the second day he did not respond to the text ever and we called and left a message and after an hour (which surely it doesn't take an hour to check in a customer) he had not replied, so Ryan ended up taking over. Scheduling for EVs probably needs to be different because we made an appointment and yet they did not have time to see our car that day so it is confusing to me that they scheduled it. We did end up happy with the service because the mechanic (I did not meet him) did a thorough job figuring it out, and Ryan had good customer service.

I love my sales person great personality and all. I didn’t like the fact of how long the process was and how they had her stretched out all over the place

Gary and his sales manager were both fantastic!

It took 2 hours for an oil change

Experiencing issues

The repair communication was very clear and timely. The invoice was exactly the same as the estimate given to me before for approval.

Kept in contact went the extra mile to finish the deal

Everyone here was great! Very organized and friendly

Excellent service as always

Service is always great, with communication in between, and a follow up.

Fast service

Such a great experience at Allstar Chevrolet. All the work on my vehicle was done when promised. Ryan did an excellent job in keeping me informed of the progress.

It took three hours to change my oil and rotate my tires. I had an appointment. My truck needs higher pressure in the rear tires. After the rotation the high pressure was in the front tires. After three hours, I decided to adjust the pressure myself after I got home.

Everyone from Sales to Finance was Great! Helpful to find just the vehicle and pricing that we needed! Salesperson, Ari was very helpful and patient showing us every vehicle that we wanted to see! Sales manager made sure we were happy with our Purchase. Adam from finance helped find just the right extended warranty and interest rate to fit our needs.

My sales person Karibbean was very nice. It was so much she did that day to make sure I was comfortable bringing coffee. Taking me for a test drive and making me fully aware of the features on the vehicles seeing what I like and finding me the perfect vehicle. She was amazing. All the staff was very nice. They greeted me at the door. Everyone has smiles on their faces. My experience was excellent.

My experience was great, Zariah was very attentive, courteous, personable and not pressuring. I thoroughly enjoyed my experience with him as well as the finance department. Thank you both so much for your time, help, and support!

very helpful , quick service

The issue with my truck was fixed properly. I was given a ride home by the Lyft driver who was nice and talkative. The service advisor was nice and informative while at the dealership. I wish that I was kept more informed on the progress of my warranty repair. I dropped the vehicle off for my appointment on Tuesday AM and it was ready to pickup on Friday around 330pm. I feel like I should have been given a rental vehicle sometime between before Friday.

I would like to say this about Toyota the experience the communication the service get me approved was very excellent. Didn’t wait no time and I appreciate them looking out for me to get this vehicle. And I also would like to think Mr. Leewood and Mr. Billy for making it possible for me to get this vehicle.

Nice place 👌

Great experience from start to finish. My wife and I came in looking for a new family car and walked out that afternoon with a new 2026 Tahoe RST. Courtney was eager to help us, got us to the trade in value we wanted, walked us through the credit application, and then Tim in finance helped seal the deal for us (and saved us money on our car insurance). If you're in the market for a new vehicle, be sure to check out Allstar Chevrolet.

Everyone was friendly. I scheduled an appointment for 1 PM and was told it would take about 1.5 hrs so I waited, however it took over 2 hrs for an oil change. It made it hard for me to get back to work for a meeting.

Great communication and service team. Resolved my issues and got me back up and running quickly.

Everything went well , my expectations were met.

It was good except for the price do fix my brakes!

Overall, I had a very poor experience. My traverse is the only vehicle that I have that can fit all four of my children. Prior to bringing in the vehicle for diagnostics and service, I called and asked about what the timeframe would be for service. At that time, I was told that the vehicle would be assessed within 24 to 36 hours of the scheduled appointment. That timeframe was reiterated to me at the time I dropped the vehicle off. When I dropped the vehicle off, I was encouraged to check in the next day. When I did check in, it took several hours to receive a response/update and I was then advised that the timeframe had changed and it may be three days for the vehicle to be evaluated. With the start of the school year involved in that timeframe, this was very disappointing because I would have sought service at a different location. I understand that when a vehicle is in a queue, time frames can change, however, the practice of scheduling an “appointment” and then changing time frames drastically does not make sense to me. I would much prefer an honest upfront assessment even if it was a slight overestimate. While I understand that the department was apparently shorthanded, it does not seem that his had changed in between the time that I was given an initial estimate and when the timeframe subsequently changed. When the service was performed on my vehicle, I was charged over $600 of labor for changing a lightbulb as a portion of the service. I understand that the housing on this vehicle is more complex than a simple switch of a lightbulb, but this does not make much sense to me. Additionally, I was told that if labor/service was performed on the vehicle the $160 diagnostic fee would go towards the completed service. When the final bill was given to me, it does not appear that this was the case. When I asked about this, I was told that it was not the case that the diagnostic fee would go towards the charge (a muffler/exhaust repair was done). The bill was amended to deduct $75 off, which I do appreciate something being addressed, however, I still am not certain that this is consistent with what was initially discussed. Years ago, when I purchased my vehicle here, I had an excellent experience. However, my confidence, particularly in the service department, is greatly shaken given the poor communication and my concerns regarding service timeframes and billing practices.

What was great about this service was that I called without an appointment and asked to drop it off for an oil change figuring a tech could squeeze this in between other appointments. They did just that and I didn’t even have to leave it all day, they got to it quick enough that I was able to wait for it. Great, friendly service!

Brought my vehicle to be serviced and the price given was 3 times higher then what several other shops quoted

Jason, Mishelle, and the lady next to Michelle were great. Unfortunately, you don't have a Transmission Technician on Saturday, but Michelle called me the day before to let me know that the technician was not going to be there, and I agreed to two visits (Maintenance and Check Transmission). Very happy with your people. Thanks

I had an overall good experience. I do believe the process was a little longer than I would have liked but other than that I was happy leaving the dealership with my new car.

Excellent attention from the person who attended me, very understanding and attentive at all times.

Great customer service.

Awesome

Great service, I was concerned about the “big” dealership taking care of my vehicles, I came from Thibodaux dealing with a small dealership. You guys doing a great job taking care of my vehicles and myself, just as the small town dealership did. Thanks.

Tyrus Rodrigue provided excellent service for my 2024 Chevy Blazer. Timely and kept me posted on progress via text messages. Great Job! 👍

First time customer and my experience was great!

Great service!

Well I didn’t make it there my daughter brought it for me I think the service was great

Fast Service

Great

Kudos to the attendee that checked me in and out awesome customer service

Verrry good; you guys fixed my AC when my local mechanic said it could not be repaired . Kirsten took verrryy god care of me and very attentive to my needs, as were they all. Long haired blond lady very good as well

When I got out my car I was approached by the service writer he was very kind he really gave me customer service

Great experience. The representative arranged a ride for me to go back home while being serviced and called me back to let me know that my truck was ready.

I would like to give a shout out to Mr. Trevor Laird on his professional work when helping me with the sale of purchasing my vehicle.

Great service and very polite.

Excellent communication

Was not satisfied with customer service given

Scheduled appt time was kept prompt. All services were handled quickly and efficiently.

Very poor. It took 3 days to fix a running board. I constantly had to ask what’s going on, why is it taking so long, etc. The entire service department seemed uninterested in doing their job. 0/5 - would not recommend

Great experience

I had an amazing experience at All Star Chevrolet thanks to Michael Winfrey! He made every decision, choice, and transition throughout the buying process feel smooth and stress-free. He was patient, knowledgeable, and made sure all of my questions were answered without ever making me feel pressured.

I had a great experience the sales rep Gary provided excellent customer service he was very professional also provided me with very helpful information on purchasing my new car! I was also very happy that the process was quick and I wasnt sitting in the dealership all day!

My experience was excellent, timely, and professional.

My experience was a disaster. I had a check engine light that gave me a code that said that the rocker arm lubricant solenoid was not working. I took the car in for repair but the check engine light was off. They said that they could not analyze the problem with the light off. After a couple days the light came back on. I took the car back in. They kept it several days but said they had no technician to check out the car. I called the shop several times to check on the status of the car but got no response after leaving messages. Finally l got an associate on the phone that said that they did not have anyone to work on my car and that I could come pick it up which I did.

great!

Ms. Kurstan, was amazing. She was very informative, professional, and had a wonderful customer service. Thank you!

Oil change. Quick. No issues

Didn’t have the truck I wanted. I found one at Matt Bowers and it was $2000 cheaper than what they said they would sell it to me for, I should’ve walked out then when he told me it would cost $2000 more than what my power was selling for because they were gonna add that price back in. That was a lie.. I went ahead and let him talk me into the car then financing game. I believe his name is Tim and the finance person didn’t give me options. He just put everything there and sit here sign. Is this price good for you. I said no then he did some more stuff and he said how about this price? Is it good for you? So after I finish signing everything I’ll look up and I got a damn $5000 extended warranty, some kind of tire and rim $1250 warranty and I didn’t want any of that . And to top it off, I left my $200 pair of sunglasses in my truck went back to get next day and lo and behold. Your cleaner stole them.. I will never buy a car from you guys again and I will tell my family and friends to never buy a car from you because I don’t think y’all are real honest and I felt like I was taking advantage of!!!

Not good…My vehicle was put through a diagnostic test for 2 days and nothing was found wrong but I was still charged $403.00 for nothing.

Salesman, manager and financial manager all worked together to help me get the vehicle I wanted, the financing I needed to get a note that I can afford. No pressure applied and patience prevailed. Thanks guys

The people who work there are very good at what they do! I loved my experience buying a truck from them.

Always good customer service and even better when the manager comes out and addresses you by name every single time.

The service was outstanding and no issues to report

Great dealership with great customer service, in depth information provided, and speedy service. I’d definitely recommend and will be using this dealership again

Very pleasant!